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© 2017 by  UTE BLUFF LODGE

TEL: 719-873-5595

E-MAIL: stay@uteblufflodge.com

SECURE PAYMENT:

Deposits

Reservations made in advance require a 25% deposit, payable in advance by credit card.

Cancellations

We require a 14-day cancellation notice for cabins and RV sites and a 72-hour notice for Lodge rooms. If cancellation is made within the deadline, the 25% deposit paid at time of reservation will be fully refunded. If cancellation is made after the deadline, the 25% deposit will be retained.

If Ute Bluff is open for business, and you cancel after the cancellation deadline due to weather, natural disasters, or personal emergencies, your deposit will be converted to a credit on your account that can be used towards a future reservation.

There will be NO refunds for no shows or early checkouts or same day cancellations.

Discounts

AAA, AARP, Serving: Military, Police, EMS and Fire Rescue receive a 5% discount on cabins and lodge rooms; must present active membership card and or show proof of ID.  

Methods of Payment and Refunds

Credit Cards Accepted:  Master Card, Visa, Discover Card, and American Express.

We accept cash payments, but must have a valid credit card number on file. Checks are not accepted.

Tax

Tax of 7.4% is in addition to the rental rates.

Groups

Please contact us for group discount information.

Arrivals and Departures

Check in time: 4 PM – 9 PM

Check out time: 11 AM

Please call ahead to make arrangements for early or late arrival.

Telephones

We do not have any phones on the cabins and lodge rooms.

Pets

Pets are welcome in selected rooms/cabins at a charge of $10 per night per pet. Limit of 2 pets per cabin/room. Pets left alone in your cabin/room must be crated and must be on a leash when taken for a walk. Owners must disclose when making a reservation they will be bringing a pet. Owners are responsible for cleaning up after the pet when taken for walks and disposing of waste appropriately. Pet “accidents” in your cabin/room will result in a $35 cleaning fee charged to your credit card.

Returned Items

If you leave an item behind, please let us know, and we will be happy to return the item to you via the US Postal Service. The postage amount plus a $5 handling fee will be charged to your credit card.

Smoking

There is NO smoking of any substance in the rooms, cabins, office, rec room, guest laundry, or vending room.  Smoking receptacles are available outside for your convenience.  We do not permit the use of marijuana (products of any kind), cannabis (products of any kind) or illegal drugs anywhere on our property.  Violators will be fined a $250 fee. 

Damages

We expect our guests to take good care of our facilities while they are here. Any destruction or damage of property, intentional or accidental, will result in proportional or full replacement charges to your credit card.

OUR POLICIES